FAQs

Tickets purchased for the April 2021 or October 2021 event (that have not been refunded) are valid for the April 2022 event. However, you will receive a NEW ticket for scanning at the gates via our ticket provider, Moshtix. Tickets that have been sent via Moshtix for the previous events will not be valid for scanning at the gate for this festival. 

All tickets were emailed via Moshtix from the 4th of March, 2022. If you have not received your ticket, be sure to check your junk folder! Or log in to your Moshtix account and download from there.

Have another question about your Bluesfest 2021 ticket?

Head to the link below to read the latest reschedule announcement, which includes all ticket rollover & refund information:

Q1. Do ticket purchases for the rescheduled festivals automatically transfer to the new dates?

A/ Yes! If you purchased a ticket for the April 2021 or the October 2021 event, your ticket purchase is valid for the event in April 2022. However, you will receive a new PDF ticket from Moshtix. PDF tickets for the previous events will not be valid for scanning at the gate. 

Q2. Thursday ‘Opening Night’ has been added to the festival and I want to go, but I already have my ticket… what do I do?

A/ Should you also wish to attend the festival on Thursday 14 April, you can purchase an additional Thursday Single Entry Festival ticket. They are on sale now via the Bluesfest website

Q3. Is there an option of a Payment Plan available for purchasing tickets?

A/ LatitudePay 10-weekly payment plan is available at the ticket checkout. What is LatitudePay? CLICK HERE FOR MORE INFO

Q4. What will Bluesfest be like in 2022?

A/ The NSW government announced the easing of restrictions (like the attendee cap, and no singing or dancing) for major events from the 25th of Feb, 2022. Patrons are still required to check in daily via the QR codes at the festival entry. For more information on what to expect at Bluesfest 2022 can be found via our COVID-Safety Information website, and be sure to keep an eye out on socials, subscribe to our newsletter or visit our website regularly for any further updates! 

Q5. Will Bluesfest be a fully vaxxed event?

A/ The Public Health (COVID-19 General) Order (No 2) 2021, originally published on December 13 2021, and with the most recent amendment on February 18 2022, does not outline any vaccination requirements for outdoor live music and outdoor events.

Q6. Why buy a ticket to Bluesfest this year if it’s not going to a “normal” Bluesfest experience?

A/ By buying a Bluesfest 2022 ticket now, you are investing not only into Bluesfest and its future but into the Australian Music Industry. Bluesfest is taking the lead into stepping into the future. Bluesfest is committed to presenting our event this year to ensure the music industry is coming back! Whilst Bluesfest is proud to be independent and 100% Australian owned and not funded by a multinational corporation, the Bluesfest fans are critical and fundamental to the success of the event.

Q7. What will happen to my tickets if the festival is cancelled as per Government order again in 2022?

A/ To eradicate any risk for the customer, should the event be cancelled by government, Bluesfest 2022 ticket income is held in a locked bank account 

If the event is unable to proceed on the advertised date or location by Government order, Bluesfest reserves the right to reschedule the Event, and offer a credit or exchange to the rescheduled date, or offer a refund request window of 28 days. 

For more information visit Live Performance Australia: Ticketing Code of Practice (Industry Code) – Part E 

Q8. When will I receive my tickets from Moshtix?

A/ Tickets were emailed via Moshtix from the 4th of March, 2022. If you have not received your ticket, be sure to check your junk folder! Or log in to your Moshtix account and download from there. Patrons who have held tickets from the April 2021 or October 2021 have also received new PDF tickets from Moshtix for the April 2022 event. PDF tickets for the previous events will not be valid for scanning at the gate. 

Q9. What comes with a VIP ticket?

A/ This special ticket gives you access to the exclusive Bluesfest VIP lounge – enjoy the best food, sip on top-shelf spirits, wines and craft beer. Enjoy barista-made coffee in the mornings and relax on comfortable lounges… you’ll also have access to premium restrooms. Our VIP lounge is the perfect place to hang out with your friends. 18+ ONLY! Food & drinks are not included.

Q10. I’m planning to drive to Bluesfest. Is there parking?!

A/ Yes, there is paid parking! You must pre-purchase your parking tickets prior to arriving at Bluesfest, and display your printed ticket on the dashboard. Bluesfest will not be offering the option to purchase parking onsite to optimise traffic management during the event. Parking tickets are available via our ticketing page now!

We also suggest carpooling to help reduce congestion on the roads, and getting into the festival! Gates to parking grounds at the festival open at 9AM daily. 

Q11. Is the camping site going to be COVID-19 Safe?

A/ The camping site will be set up in accordance with the NSW government health regulations relevant at that time.

Q12. How about the toilet situation?

A/ The cleaning of these facilities will be increased as per safety and health regulations.

Q13. Is the event going to be seated? Can I bring my own chair?

A/ Bluesfest is no longer going to be a fully-seated event, however, some of the stages will be seated and we will be providing plenty of seating at all other stages.

Patrons may bring foldable chairs to use in the designated zones outside of the tented areas at each stage. There will be plenty of large screens where artist performances can be viewed.

Q14. What restrictions are in place? Can we dance?! 

A/ Dancing is back! The NSW government announced the easing of restrictions (like the attendee cap, and no singing or dancing) for major events from the 25th of Feb, 2022. Patrons are still required to check in daily via the QR codes at the festival entry. For more information on what to expect at Bluesfest 2022 can be found via our COVID-Safety Information website, and be sure to keep an eye out on socials, subscribe to our newsletter or visit our website regularly for any further updates!

Q15. I’ve heard that Bluesfest is cashless this year. Is that correct?!

Correct! In order to minimise contact as much as possible, we will be cashless at all Bluesfest managed outlets. This does not refer to independently run stalls. We will still provide ATMs onsite for these outlets.

Q16. Why can’t I purchase camping in a different transaction to my festival ticket?

A/ To purchase your Camping tickets and other add-ons you must either purchase in the same transaction or be logged in to your Moshtix account that you purchased your Festival Entry ticket with to unlock these items.

Head to Moshtix, log in with the email address you used to Purchase your Festival tickets and your password, then go to the event page from your account to buy.

Q17. I have a 4-day festival ticket, but the festival is 5 days now… when can I come?

If you purchased a 4-day festival entry ticket prior to Bluesfest returning to its original 5-day formatting, your tickets allow you to enter the festival area for 4 days from Friday 15th to Monday 18th of April, only. If you would like to attend the Thursday show, you will need to purchase a single-day Thursday ticket.

Q18. Ok, but I have a 4-day camping ticket, when can I set up camp?

4-day Camping & Festival ticket holders can arrive and set up camp from 10am Thursday 14 April 2022, checking out at 10am, Tuesday 19 April 2022. Please note, although you will be onsite from Thursday, you cannot enter the festival area without a festival entry ticket for the Thursday shows.

For all other camping ticket holders:

5-day Season Camping & Festival ticket holders can arrive and set up camp from 10am Wednesday 13 April 2022 checking out at 10am, Tuesday 19 April 2022. 

3-day and 1-day Camping & Festival ticket holders can arrive to set up from 10am from the day that is detailed on your ticket. You can only camp for the nights that are stated on your tickets and will have to leave the site by 10 am the next morning.

Q19. I purchased my Festival Entry Ticket using a promo or offer code and now I cannot purchase camping. What do I do?

A/ Tickets purchased using special promo or offer codes that are no longer available will no longer unlock Camping or other add-on purchases on Moshtix. You will need to submit a request to Moshtix to purchase these items. Click here to submit a request.

Q20. Do I need a large vehicle ticket for my camper, caravan or trailer?

A/ If you are bringing anything towed, you must purchase a large vehicle ticket for that vehicle.

If you are bringing a campervan or motor home over 6 metres, you must purchase a large vehicle ticket for that vehicle. Please note: LARGE VEHICLE CAMPING FOR BLUESFEST 2022 HAS SOLD OUT.

Q21. Can I buy Glamping for 2022?

A/ Please note: GLAMPING FOR BLUESFEST 2022 HAS SOLD OUT.

Q22. I want to camp next to my friend who is in a campervan and I am in a tent. How do I get to camp next to my friend? Do you allocate campsites before I get there?

A/ You are allocated a site on arrival. If you want to camp together you must arrive together.

Q23. I am staying local and want to get the Festival Shuttle Bus. Where do they leave from?

A/ Our Festival Bus Timetables are available now. CLICK HERE to find the timetables, bus stop locations and prices.

Bluesfest is grateful for the ongoing cooperation and advice it has received from the NSW Ministry of Health to assist in the planning for a COVID-19 safe event. We continue to work closely with the NSW Department of Health, as well as the NSW Ministry of Health and will keep our patrons informed on a regular basis via our COVID-Safety Information website.

Please subscribe to Bluesfest to stay up-to-date and informed on all announcements and information. We recommend also regularly checking your spam folders so as not to miss any important information from Moshtix.