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Byron Bay Bluesfest

FAQs

RFID Wristbands

BLUESFEST RFID REFUND POLICY

Thank you so much for coming to Bluesfest and embracing our new RFID technology for the first time. If you have any money left on your account/wristband, please follow the below steps to be reimbursed.
The main thing to do first is to register your wristband on line through this link, if you have not already done so. Then follow the guidelines!

Register your wristband now

Online Top-ups – Left over funds on your account that were purchased online will automatically be refunded back to your card within 10 business days after the end of the event.

On-site Top-ups – Left over funds on your account, purchased on-site using cash, credit or debit, will require you to complete a Manual Refund Form in your online cashless account page. The refund will be made within 3 business days after receiving the completed form. Manual Refund Forms must be completed online by 8th May 2017.

 

What if I have leftover credit at the end of the event? What is your refund policy?

Why is it important to register your wristband?

How do I register my wristband?

Did you purchase multiple festival tickets for you and your friends?

How do I add credit to my account at Bluesfest?

How do I make a purchase with my wristband?

Can I transfer my credits from my wristband to another one?

Can I split the cost of something with a friend?

I’ve lost my wristband! What should I do?

If my friend and I both have leftover credit, can we combine the remaining amounts into one account?

Still have questions or troubleshooting issues?

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