Security & Privacy

Thank you for visiting Bluesfest’s website!

Your privacy is very important to us, so we collect only the information you voluntarily give to us. 
See our personal information policy below to find out about our use of the information we collect. All changes to our privacy policy will be published on this website.

Privacy Policy

Collection and use of your information

We only collect the information you provide to us. For example, you might opt into our mailing list so we can inform you about event information that we think you will like. 

When you give us your email address to receive updates from the Event your email address is added to our email list. All emails from us give you the opportunity to unsubscribe to remove your email address permanently from our mailing list.

No one anyone outside of Bluesfest Services Pty Ltd and its partnership and affiliated group entities will see any of your personal information. All of our affiliated group entities & partner companies protect your information the same way we do.

Accuracy, Security and Access

We take reasonable steps to maintain the security of your personal information and prevent all unauthorised access. If you wish to know what is contained within your information, simply send us an email requesting your details. If you think that the information is incorrect or out of date, please contact us to provide the correct details.


What are cookies? 

A cookie is a small text file – containing small amounts of information – that passes to your computer through your web browser so that the website can remember who you are. We use tracking cookies to identify your device when you move between different digital properties so that we can serve targeted advertising to you. 

What data we collect

Through cookies, we collect information such as the browser and device you’re using, your IP address, your location, the site you came from, what you did and didn’t use our site/social media for, the site you visit when you leave us.

We collect your data when you purchase a ticket, contact us, use our website(s), apps and social media to help you get information about acts and shows you love. We may share your information with the Event Partner(s) such as artists or third parties agencies hired to work on the event directly. We’re always taking steps to make sure your information is protected and to delete it securely when we no longer need it. 

When visitors come to our site, third parties (such as Google AdRoll of Facebook) may place cookies on browsers to gather information about the user experience on our website. A pixel tag (sometimes referred to as a web beacon) is an invisible image with a line of code which is placed within an email message or web page and tracks back to a First or Third Party cookie. Further information on Google AdRoll’s Privacy policy can be found here

Your Data and Our Commitment to you.

Our terms of use and privacy policy have been designed with you in mind. Our goal is to maintain your trust and confidence by handling your personal information with respect and putting you in control. How the notice applies to you will depend on the way in which you interact with us. If you require further information or have any questions, please contact us via the enquiry form on site and we will be in touch.

For information on how to opt-out from targeted advertising please see here or check out the Digital Advertising Alliance (DAA) Self-Regulatory Program for more info. 



We use industry-standard security measures to safeguard and protect your information. This includes taking reasonable steps to ensure your personal information is protected from misuse, loss, unauthorised access, modification or disclosure. 

Links to other sites

This site may contain links to other websites. Bluesfest does not make any warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of any material on these other websites. You acknowledge and agree that we are not responsible for the availability of such external sites and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resource.


All information, including your email address, it is sent at your own risk. Information exchanged via the internet is always at risk of being accessed and used by people other than those authorised. Please protect yourself accordingly.

Changes to this Privacy Policy will be posted on this page. 

Contact Us

The operator of this site is Bluesfest Operations Pty Ltd (ABN 97 641 395 904) 30 Tanner Lane, Tyagarah Tea Tree Farm, NSW 2483. For questions concerning this policy, please use our contact page to submit your enquires.


[Policy last updated 22 Oct 2019]